All our products carries a warranty of 180 days from the date of installation of the software. The warranty is against any manufacturing bugs in the software. Any major development that is conducted for bank's special customization needs will be treated as a project and would be out of the scope of this warranty.

• The bank may enter into an online Annual Maintenance Contract (@ 15% per annum of original price) with the local supplier of the product. The maintenance support is available 24x7 universe.
• Banks may also enter into an offline Annual Maintenance Contract (@ 10.50% per annum of original price) with the local supplier of the product. The support is available via e-services, and would be attended within next 16 working hours.
• The AMC would entitle the client to receive any updates to the existing modules which enhances functionality of the existing software free of cost. Any addition of new modules would be made available at a special discounted rate for a period of 3 months from the launch of the said module.
• We have a policy of releasing an update once in three months. We would also announce availability of new modules as and when they are released so that the bank can take advantage of the developments.