Customer satisfaction is our top-most priority
Naturally, our support team works tirelessly to respond to our clients’ emerging business needs. Being highly functional problem solvers, they work in tandem with other Craft Silicon teams to attend to grievances in a professional and timely manner. We customise solutions for each reported issue, and test the same multiple times to ensure that we deliver quality work that exceeds the client’s expectations.
In consideration of the issue reported, our support team works closely – on a needs-basis – with other Craft Silicon teams such as: Development and Quality Assurance Department; Reporting Division; and Sales and Marketing Department, to deliver superior solutions.