20th October, 2014, Nairobi, kenya – Jamii Bora Bank has completed a Sh250 million upgrade of its core banking system, which is to go live on Tuesday, October 21. The upgrade, which in April this year, is meant to make banking transactions more efficient and facilitate absorption of more products and customers.
Chief executive Samuel Kimani said the upgrade is a milestone in the bank’s quest to improve its customer service experience and market competitiveness. “This project gives us the capacity to take our business to the next level,” he said in a statement. To facilitate the transition from the existing system to the new platform, the bank closed for business from Friday, 17 October until Monday, 20 October.
During this time, customers were to access their accounts through Kenswitch ATM machines. The upgrade was implemented by Craft Silicon, a local technology firm with the support of TechGen Group. The bank has 34 outlets countrywide. Its core capital stands at Sh1.4 billion, but it projects that this will increase to Shs 2.1 billion in 2015.