Craft Silicon enhances digital adoption by Jamii Bora’s customers

Jamii Bora Bank, one of Kenya’s fastest-growing banks, boasts of a dedicated customer base of over 360,000, with 26 fully operational branches. In March 2010, it transformed into a full-fledged commercial bank with a sizeable asset base.

Craft Silicon stands firmly behind Jamii Bora Bank to achieve its growth objectives.

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Customer Base

Requirement

With their growth in size and customer base, it was becoming a challenge to:

  • Monitor all the account holders and their transactions
  • Automatically monitor new accounts, existing accounts, and the growing number of transactions
  • Automate monitoring to be able to effectively and efficiently capture suspicious accounts and transactions

Embracing cutting edge technology for safe banking

Winning features of Anti-Money Laundering (AML):

  • System has the capabilities to detect and report suspicious activities
  • End-to-end case management system
  • Robust service delivery to customers
  • Proper validation/authentication mechanisms

Products used

Anti-Money Laundering – AML

Anti-Money Laundering - AML

key achievements

Foolproof system, customised to fit the bank’s Core Banking System, daily operations and transaction processing

Maintenance of a list of members that form a part of the bank's active watch list

AML system is integrated across all channels in the bank through the core system, with real-time screening for all activities

AML system conducts fuzzy and phonetic searches, as well as percentage-based matching to mitigate false positives

key takeaway

Digital banking, along with its many benefits, also poses cybersecurity risks. JBB was
able to provide secure and safe banking for its customers by leveraging upon Craft Silicon’s AML solution

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Jamii Bora Bank