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Technological innovations will be the heart and blood of the banking industry for many years to come and if big banks do not make the most of it, the new players from Fin-Tech and large technology companies surely will.

- David M Brear

overview

The transformation in banking over the years has been driven by the continuous adoption of cutting-edge digital technologies. Innovative solutions have ensured superior service delivery and helped win the trust of both retail and institutional customers, alike.

Today, technology products that offer customised, integrated solutions with in-built risk mitigation strategies, scalable capabilities and operational efficiency at optimal costs, can be applied across banking verticals. The best solutions are those that seamlessly add value to every client and every business that interacts with the bank. The future of banking is in catering to the unsaid needs and go beyond the boundaries of brick and mortar banking.

Implementation of robust technology with comprehensive coverage of the banking suite would differentiate the banking leaders of the future.

Banks

Challenges inherent in implementing best practices in banking

Timely compliance with regulatory changes

Limited availability of integrated banking software

High cost of software implementation

Fear of security breaches and undue access

Managing ever-evolving banking needs of customers

Software that doesn’t scale with the business growth

Limited view of banking operations across multiple product verticals

Customer service disappoints due to poor technology support

Technology that drives to the winning transformation​

driving future growth in the banking sector through innovative software

End to end software implementation with flexibility across scale and scope

Real-time data analytics with actionable insights and reports on customer preferences

Automation of the process life cycle to ensure speed and efficiency

Adaptable to market dynamics and changing regulations for retail and corporate banking

clients

Jamii Bora Bank

Case Study

The objective was to streamline digital channels into a single secure experience, enable customers to open accounts instantly, and reduce the pressure on branches to service customers.

Client Speak

Craft Silicon stands firmly behind Jamii Bora Bank to achieve its growth objectives.
Jamii Bora Bank

Testimonials

We have been able to adopt the anywhere anytime banking because of the channels solution powered by Craft Silicon. With this transformation, we have enabled our customer from any part of the globe to interact with the SACCO that is now digitally equipped to provide the required service. I can comfortably mention that this is the first-of-its-kind digital transformation for all SACCOs and it is a thing that I see is going to revolutionise on how SACCOs and other small microfinances do their business.

Kelvin Ebole
Safaricom Sacco LTD
ICT & Business Innovations Manager
Safaricom Sacco LTD

Craft Silicon has been the solution provider of Women Enterprise Fund for both Core Banking Solution and Mobile Banking solution. We are happy with the level of support that we receive and how the solutions help us in our day to day operations.

Virginia M. Ndungu
Women Enterprise Fund
Deputy Manager ICT
Women Enterprise Fund

We have been using Bankers Realm Core Banking System, since 2007. We are highly satisfied by the solutions and services of the software. Despite the complex nature of microfinance operation together with the insufficient infrastructure in the region, Craft Silicon succeeded in customizing the Bankers Realm Core Banking System without showing any sign of hesitation. It also manifested its professional training and information handover to our MIS team.

Amhara Credit and Savings Institution (ACSI)
Amhara Credit and Savings Institution (ACSI)

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Clientele

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