Case Study - Safaricom Sacco LTD

Case Study – Safaricom Sacco LTD

Craft Silicon brings digital transformation enhancing productivity & profitablity

Safaricom Sacco is a Savings and Credit Co-operative Society, which was formed in 2001 to provide members with the opportunity to access loans to develop and improve their economic and social status.

The SACCO’s main role is to empower its members through provision of diversified products and services and has seen a significant growth with an asset base of 6.6Bn.

The SACCO is currently regulated by Sacco Society Regulatory Authority (SASRA)

Requirement

Robust Core Banking System
Automated HR operations & Payroll processing
Paperless payment processing for vendors & electronic document management
Interactive Internet Banking for full self service
White label Mobile Banking with loans-on-phone

deliver customer service, integrity, reliability & innovations

Craft Silicon’s range of solutions supported the digital transformation for the SACCO at a critical time. Reconciliations, receipting and interbank transfers are among the operations that the system has automated. The system also provides a wide range of merchants for bill payments.

Products used

key achievements

key takeaway

Safaricom SACCO is now 24/7 banking as a result of the channels given by Craft Silicon which is a first for all SACCOs and shall revolutionise how SACCOs and other small MFIs do their business.

Testimonial

We have been able to adopt the anywhere anytime banking because of the channels solution powered by Craft Silicon. With this transformation, we have enabled our customer from any part of the globe to interact with the SACCO that is now digitally equipped to provide the required service. I can comfortably mention that this is the first-of-its-kind digital transformation for all SACCOs and it is a thing that I see is going to revolutionise on how SACCOs and other small microfinances do their business.

-

Kelvin Ebole

ICT & Business Innovations Manager

Africa : Kenya

.

Tanzania

.

Uganda

|

Asia : Bengaluru

.

Ahmedabad

|

America : California

Africa

Asia

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