Case Study – Botswana Savings Bank Gaborone

Craft Silicon accelerates business excellence at Botswana Savings Bank Gaborone

Botswana Savings Bank (BSB), a savings bank headquartered in Gaborone, Botswana, offers National Savings Certificates (NSC), recurring deposits, savings accounts and loans. The bank caters to the low-income customer group, mainly from the rural areas, who avail banking facilities through post offices. The bank boasts of over 110 post offices as bank outlets. The core operations include account opening, cash deposits and withdrawals and credit access.

Craft Silicon drives BSB’s banking penetration through technology solutions.

Requirement

  • Efficiently track business operations through customized reports and inbuilt portfolio analysis
  • Loan management module with features that enable the business to manage existing and new business loan products, track loans through scheduling, and provide risk classification of the loan portfolio
  • Simplify reconciliation of cashier transaction, records and reports

Scale up the business to achieve a steep growth trajectory

Craft Silicon provided Bankers Realm Core Banking Solution 

Scalable and Feature Rich

  • Bankers Realm Core Banking application runs on a Windows-based environment.
  • The user-friendly solution is easy to deploy, run and integrate with other alternate business channels.
  • Better management of growing volumes of customer accounts, business accounts and transactions.
  • The transactions posted in different branches are updated online and in real-time.

 

Timely and Comprehensive Reporting

  • Smooth flow of transactions without overtime work for transaction reconciliation.
  • Centralised database for easy consolidation and MIS report generation.
  • Speedy customer service.
  • Proper monitoring of chargeable customer transactions and automated recovery that enhanced the Bank’s bottom line.

Products used

BR Core Banking Solution

BR Core Banking Solution

key achievements

Faster processing of transactions, thereby increasing profitability

Availability of account statements

Loan processing made easier with tracking of the application process

Centralised database supports prompt reporting

Simplified procedures enhances customer service

key takeaway

Technology is an effective tool in banking to keep pace with the vast scale of transactions. With Craft Silicon’s innovative technology, BSB was able to effectively manage its operations and deliver world-class banking solutions to its customers.

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Botswana Savings Bank Gaborone