Embracing cutting edge technology for safe banking
Craft Silicon's Solution
Winning features of Omnichannel Banking
- Works on multiple smart devices such as mobile phones, tablets, laptops/PCs, smartwatches and smart TVs
- Digital platform will allow access to a variety of alternate channels such as Mobile Banking (App/USSD), Banking on Terminals, Digital Banking, POS etc
- KYC for new customers completed by accessing information from immigration and credit rating bureaus
- Bank Administrative Portal to manage bank user profiles, customer account activities, audit trials, push promotional alerts to customers
Continuous Evolution - Key Changes
Products used
Omnichannel Banking
key achievements
Customers are able to process transactions, open accounts and apply loans, without the bank’s intervention
Customer data verification real-time since they have connected to Immigration
Customers enter and verify their data, hence no errors in entry by the bank
Improved customer experience and convenience when accessing Banking services since digital banking is accessible on all Internet enabled devices
key takeaway
Improved customer experience and convenience when accessing Banking services since digital banking is accessible on all Internet enabled devices.